Sr Client Account Manager Job at Black & Veatch Family of Companies, Houston, TX

  • Black & Veatch Family of Companies
  • Houston, TX

Job Description

The Opportunity

As the Sr Client Account Manager , you will have the opportunity to:

  • Drive new business growth and maintain relationships with focus on Tier 1, Tier 2, and Tier 3 Accounts.
  • Understand client needs and issues.
  • Collaborate with BV offered solutions to solve client's complex challenges and needs.
  • Set account strategies and guide proposal/project teams during pursuits.
  • Work closely with sales and marketing teams to ensure that the needs of Tier 1, Tier 2, and Tier 3 Accounts are met and BV is positioned effectively in the marketplace.
  • Be the voice of the client internally.

Key Responsibilities

  • Lead client engagement activities from identification and opportunity creation to business capture.

  • Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.

  • Account management (build & maintain client relationships; develop and follow sector-led key account plans).

  • Generate and qualify sales and marketing leads.

  • Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy).

  • Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.).

  • Accountable for overall client satisfaction and conduting client satisfaction surveys.

  • Full responsibilities for this position will vary by Sector or Region.

  • Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.

  • Deep understanding of the industry and the needs of our clients.

  • Develop and manage a pipeline of opportunities aligned with strategic initiatives from here up the expectation.

  • Responsible for new client acquisition and expanding existing client base.

  • Participcate in contract negotiations and drive deal closure.

Management Responsibilities

Individual Contributor

Preferred Qualifications

  • Bachelors degree preferred, with technical or business focus.
  • Relevant experience in lieu of degree may be accepted.
  • Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.

Minimum Qualifications

  • Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution.
  • Minimum of 7 years of relevant experience required.
  • Experience developing, maintaining and executing strategic sales plans.
  • History of successful pursuits with complex buying processes and mulitple decision makers
  • Firm understanding of competition and differentiators.
  • Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
  • Experience using Salesforce is preferred.
  • B2B sales experience.
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

  • Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
  • Travel and various work environments required to achieve Sales goals.

Job Tags

Contract work, Flexible hours

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