Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.

Job Title: Senior Network Specialist Microwave and Radio Communications
Location: Houston, TX / Salt Lake City, UT / Gastonia, NC / Cleveland, OH / Superior, WI
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid

Job Description:

Responsibilities:

Operational Support:

• Deliver advanced technical support for network operations, including 24/7 on-call support.
• Provide incident response and troubleshoot network issues, performance and functionality to ensure delivery of reliable network services.

MW Radio System Design and Implementation:

• Support deployment and optimization of enterprise-scale systems including SCADA remote communications.

New Technology and Infrastructure Development:

• Provide comprehensive network solutions to meet business/SCADA/OT requirements, ensuring high availability, security, and scalability.
• Execute rollout of new network technology.

Technology Testing and Validation:

• Conduct thorough testing and validation of new communications technology to guarantee performance and reliability.

Technology Integration:

• Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements.

Risk Management:

• Identify and document network risks.
• Collaborate with risk assessment teams and implement remediation plans.

Documentation:

• Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures.

Automation:

• Automate routine tasks and integrate new technologies into existing networks to improve overall infrastructure.

Problem, Incident and Change Review:

• Participate in incident review and RCA sessions.
• Present network changes at CAB and TAB meetings.

Cost Optimization:

• Proactively identify and implement cost-saving measures within the network infrastructure.

Project Support:

• Provide support for business projects including M&A involving requirement gathering and review and translating requirements into technical network architecture.

Vendor Management:

• Manage vendor relationships, including negotiating contracts and ensuring SLA compliance.

Key Skills:

Radio Technology:

• Working knowledge of radio fundamentals and technologies.

Microwave Technology:

• Hands-on experience with Nokia MW systems.

Communications Technology:

• Working knowledge of PtP/PtMP systems (VHF, UHF bands), LMR, and cellular.

Communications System Design:

• Experience in supporting microwave radio, configuration and implementation.
• Experience with Oil & Gas environments a plus.

Towers and Licensing:

• Knowledge of towers and maintenance.
• FCC and ISED licensing.
• Knowledge of telecom site design development, power systems, cabling, grounding.

Networking:

• Strong working knowledge and hands-on experience with networking technologies, including routing, switching and SDWAN.

Network Security:

• Working experience of network security principles and best practices, including the implementation of OTA encryption.

Infrastructure Management and Monitoring Tools:

• Experience with network monitoring and management tools such as SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS, etc.

Business Acumen:

• Ability to manage business relationships across departments and understand business requirements to deliver on core projects and initiatives.

Vendor Management:

• Experience managing vendor relationships and ensuring SLA compliance.

Qualifications:

• College/University Degree in IT, Computer Science, Networking, Engineering or related field or equivalent experience.
• 5+ years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise radio infrastructure.
• Proven track record of managing complex communication projects from start to finish.
• Strong problem-solving skills and the ability to troubleshoot complex network issues.
• Effective communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes.

Years of Experience:

• 10 Years of Experience.

Top Skills Required for This Role:

• Microwave/Radio Communications.
• SCADA/OT Remote Communications.
• PtP/PtMP, VHF/UHF, LMR, Cellular.
• Nokia Microwave Systems.
• Towers, Licensing, Telecom Site Infrastructure.
• Network Routing/Switching, SD-WAN, Security.
• Monitoring/Management Tools such as SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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