Job Description

Salary: $104,000 - 135,200 per year Requirements:

• At least 5 years of experience in business analysis, data analysis, reporting, card services, card operations, or a related field
• Bachelors degree
• Advanced Microsoft Excel skills and experience developing, refining, and maintaining business reports
• Strong analytical skills, including interpreting quantitative results, identifying trends and performance drivers, and communicating findings through reports, presentations, and recommendations
• Sound business judgment and the ability to turn data into practical recommendations and provide thought partnership
• Knowledge of payments, card services, or card portfolio management
• Ability to work independently, manage priorities, and respond to ongoing business questions
• Strong attention to detail, organizational skills, and ability to meet deadlines
• Strong written and verbal communication skills and ability to work effectively with stakeholders and cross-functional partners
• Preferred: Experience with DataChoice, First Data, or Symitar
• Preferred: Experience with Microsoft Copilot or similar AI-enabled productivity tools; exposure to AI coding or development-assistance tools such as Claude Code
• Preferred: Experience simplifying or automating recurring reports, supporting a card-product launch, or contributing to portfolio optimization

• Deliver in-depth analytics, reporting, and performance tracking for the credit card portfolio, particularly in support of a new card program and product launch
• Support the rollout and evaluation of rewards programs by tracking engagement and financial impact and conducting ad hoc analysis
• Build, refine, streamline, and automate portfolio reports and the Credit Card Scorecard, presenting findings in concise, actionable formats
• Develop and refine predictive forecasting and budgeting models, using AI-enabled productivity tools where appropriate
• Analyze performance drivers and trends, interpret results, and provide practical business recommendations and thought partnership
• Respond to ad hoc business questions and serve as a subject matter resource on portfolio health and operations
• Work with Visa and internal teams to update card designs, statement layouts, and credit union branding materials
• Document credit card preapproval workflows, identify operational efficiencies with stakeholders, and support process improvements
• Create Copilot training guides for Card Services and identify further opportunities to improve processes
• Research Visa Signature benefits, conduct cost-benefit analyses, and recommend potential product enhancements
• Support vendor evaluation, requirements gathering, and analysis for Card Processor and Rewards Platform RFPs
• Use advanced Excel and relevant payment and card platforms to work with data, and apply available AI tools to improve workflow efficiency
• Collaborate with stakeholders to prioritize reporting needs, reduce workflow redundancies, and support portfolio optimization initiatives

• AI
• Claude Code
• Copilot
• Excel
• Support

More:

We at Randstad Digital are seeking a versatile Card Services & Portfolio Analyst to provide analytical, operational, and strategic support for a credit card portfolio and new card initiatives. This is a remote contract role with working hours of 8 a.m. to 5 p.m. and an offered rate of $50–$65 per hour. We offer eligible employees medical, prescription, dental, vision, accidental death and dismemberment, life insurance, short-term disability, and 401(k) benefits. We are an equal opportunity employer and welcome applicants of all abilities; reasonable accommodations are available for the application and interview process.

last updated 41 week of 2026

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