Job Description

"Take care of the customer and your employees and the rest will take care of itself." -Founder - Albert M. Serra Serra Chevrolet Cadillac of Clarksville is setting service and parts sales records month after month...so we need to add an Experienced Service Technician to our team! This is your opportunity to make a final career move, as most within our organization are long-time employees and will enjoy retiring from our store. Our entire team makes SERRA Clarksville the best place to work in Clarksville! Just a few more DIFFERENCES worth mentioning -

• Albert M. Serra Scholarship Program - awarding $1,000 annual scholarships (up to 5 years) for all qualifying dependent children of qualifying Serra associates to help pay for books, tuition, and/or room and board for post-secondary education
• Professional work environment
• Future Career Growth – we promote from within.

• Top pay based on qualifications
• Productivity bonuses
• Paid training, vacations and holidays
• 401K program with dealership participation
• Health, dental, vision, life, accident, short- and long-term disability insurance

• Performing work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc
• Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications
• Maintaining minimum required training standards

• High School diploma or equivalent
• Must have at least 2 years of experience as an auto technician
• Ability to read and comprehend written instructions and information
• Knowledge in all aspects of automotive repair and maintenance
• A fast learner
• Excellent oral and written communication skills
• Excellent Customer Service Skills
• Team Player
• Must have a valid driver’s license
• Ensures that customer’s cars are kept clean
• To maintain his stall in an orderly and clean manner

• Ability to identify problems quickly
• Good knowledge of automobiles
• Effective analytical and communication skills
• Good reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Should be able to operate electronic diagnostic equipment

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